Covid-19 changes
Due to the corona virus and social distancing measures, we have had to make some changes to the way that we operate.
Arrival / check-in & departure/check-out
If we are at home, the cottage will be open and the key left inside the door. We’ll come out and say hello but won’t show you into and around the cottage.
If we are out, the key will be in the key safe to the right of the cottage door. The code to open the key safe is 1790. It opens from the top and you may have to pull quite hard to open it.
When you leave, please put the key on the shelf next to the door, or in the key safe.
During your stay
Everything in the cottage is fairly standard and we’re sure you’ll know how the appliances etc. work. Manuals for the washer-dryer, dishwasher and oven are in the plastic folder in the cottage, if you need them. We have a combi-boiler so hot water starts automatically when you turn on the hot tap/shower. It takes a little while to run hot.
We have had to remove maps and guides from the cottage, so please bring what you need with you, and/or use online resources.
We have removed some items from the kitchen that are less frequently used, along with some of the cooking ingredients. There is still salt, pepper, oil and vinegar in the cupboard and we hope that you will still have all the essentials you need.
Please can you keep the cottage as clean as possible during your stay. Cleaning products, cloths, gloves etc. are under the kitchen sink.
If you need to contact us, please either send us a message/email, or call us. Our contact details are in the plastic folder in the cottage.
Should you feel unwell during your stay, details of medical services are in the folder. This is the current guidance for Covid-19 symptoms.
What to do if a guest develops or arrives with COVID-19 symptoms
The symptoms of COVID-19 are:
immediately book a test through NHS Inform or, if they can’t get online by phoning 0800 028 2816.
In accordance with Test and Protect, people with symptoms are required to self-isolate for at least 7 days, and everyone in their household should isolate for 14 days. If the test is negative, everyone can end isolation. If the test is positive, everyone should continue to isolate, and the NHS Test and Protect team will be in touch to start contact tracing. Those contacted through the Test and Protect programme will be required to self-isolate for at least 14 days.
If guests who are isolating can travel home safely to isolate, avoiding the use of public transport, they should do this.
In the event that this is not possible, the guest should discuss this with the NHS Test and Protect team. The guest may be signposted to the National Assistance Helpline on 0800 111 4000 if they need help to isolate and cannot arrange it themselves or through friends and family.
In some circumstances further discussion may be required with the local Health Protection Team and local authority to ensure that the person has suitable accommodation to isolate safely and effectively.
After the required period of self-isolation, guests and anyone else in their party who has been affected can then return to their main place of residence.
Be aware that guidance can change, so always check the government sites.
It is understood that if anyone staying in the property contracts the virus they will
immediate inform their host.
Covid-19 cleaning
We’re following the cleaning protocols published by the Association of Scotland’s Self-Caterers based on Scottish Government guidance. Before each stay, we clean and sanitise all hard surfaces including high-touch areas such as light switches, remote controls and door handles. This means that after initial cleaning, surfaces are cleaned with an antibacterial/anti-viricidal product that is allowed to air dry on the surface. Soft furnishings (cushions, duvets, pillows, rugs etc.) are changed. These are bagged and left for 72 hours before being aired.
For your information, our cleaning checklist and risk assessment are on the wall by the door. The checklist isn’t for you to follow, it’s for us to use when we clean.
To help us follow the cleaning protocols we would be grateful if you could do these things.
During your stay
Please can you keep the cottage as clean as possible during your stay. Cleaning products, cloths, gloves etc. are under the kitchen sink. There is hand sanitiser next to the door should you need it.
Before you leave
Due to the corona virus and social distancing measures, we have had to make some changes to the way that we operate.
Arrival / check-in & departure/check-out
If we are at home, the cottage will be open and the key left inside the door. We’ll come out and say hello but won’t show you into and around the cottage.
If we are out, the key will be in the key safe to the right of the cottage door. The code to open the key safe is 1790. It opens from the top and you may have to pull quite hard to open it.
When you leave, please put the key on the shelf next to the door, or in the key safe.
During your stay
Everything in the cottage is fairly standard and we’re sure you’ll know how the appliances etc. work. Manuals for the washer-dryer, dishwasher and oven are in the plastic folder in the cottage, if you need them. We have a combi-boiler so hot water starts automatically when you turn on the hot tap/shower. It takes a little while to run hot.
We have had to remove maps and guides from the cottage, so please bring what you need with you, and/or use online resources.
We have removed some items from the kitchen that are less frequently used, along with some of the cooking ingredients. There is still salt, pepper, oil and vinegar in the cupboard and we hope that you will still have all the essentials you need.
Please can you keep the cottage as clean as possible during your stay. Cleaning products, cloths, gloves etc. are under the kitchen sink.
If you need to contact us, please either send us a message/email, or call us. Our contact details are in the plastic folder in the cottage.
Should you feel unwell during your stay, details of medical services are in the folder. This is the current guidance for Covid-19 symptoms.
What to do if a guest develops or arrives with COVID-19 symptoms
The symptoms of COVID-19 are:
- a new, continuous cough
- fever/high temperature (37.8C or greater)
- loss of, or change in, sense of smell or taste (anosmia).
immediately book a test through NHS Inform or, if they can’t get online by phoning 0800 028 2816.
In accordance with Test and Protect, people with symptoms are required to self-isolate for at least 7 days, and everyone in their household should isolate for 14 days. If the test is negative, everyone can end isolation. If the test is positive, everyone should continue to isolate, and the NHS Test and Protect team will be in touch to start contact tracing. Those contacted through the Test and Protect programme will be required to self-isolate for at least 14 days.
If guests who are isolating can travel home safely to isolate, avoiding the use of public transport, they should do this.
In the event that this is not possible, the guest should discuss this with the NHS Test and Protect team. The guest may be signposted to the National Assistance Helpline on 0800 111 4000 if they need help to isolate and cannot arrange it themselves or through friends and family.
In some circumstances further discussion may be required with the local Health Protection Team and local authority to ensure that the person has suitable accommodation to isolate safely and effectively.
After the required period of self-isolation, guests and anyone else in their party who has been affected can then return to their main place of residence.
Be aware that guidance can change, so always check the government sites.
It is understood that if anyone staying in the property contracts the virus they will
immediate inform their host.
Covid-19 cleaning
We’re following the cleaning protocols published by the Association of Scotland’s Self-Caterers based on Scottish Government guidance. Before each stay, we clean and sanitise all hard surfaces including high-touch areas such as light switches, remote controls and door handles. This means that after initial cleaning, surfaces are cleaned with an antibacterial/anti-viricidal product that is allowed to air dry on the surface. Soft furnishings (cushions, duvets, pillows, rugs etc.) are changed. These are bagged and left for 72 hours before being aired.
For your information, our cleaning checklist and risk assessment are on the wall by the door. The checklist isn’t for you to follow, it’s for us to use when we clean.
To help us follow the cleaning protocols we would be grateful if you could do these things.
During your stay
Please can you keep the cottage as clean as possible during your stay. Cleaning products, cloths, gloves etc. are under the kitchen sink. There is hand sanitiser next to the door should you need it.
Before you leave
- Take the duvet cover and pillowcases off the bedding and put them into a black plastic bin liner. There are bin liners under the sink in the kitchen. Put the towels and tea towels into the same bag.
- Open the windows in the living area, bathroom and bedroom. If it’s raining and/or very windy, just open them a small amount and don’t open the skylights or the side window in the bedroom.
- Remove all rubbish and recycling and put it in the outside bins.
- Please don’t leave any food or drink in the fridge or cupboards.